Friday, September 27, 2019
Marketing is The management process of anticipating, identifying and Essay - 1
Marketing is The management process of anticipating, identifying and satisfying customer requirements profitably (CIM, 2001) - Essay Example It involves formulation and communication of information that can generate utility to different stakeholders to a subject entity and such stakeholders may be customers, business associates, the community, and contractual parties to an institutionââ¬â¢s activities. In addition, the scope of the definition of marketing identifies a dual approach to information transfer between an entity and its stakeholders (Taylor 2010, p. 152). This definition is valid because it identifies with the American Marketing Associationââ¬â¢s (AMAââ¬â¢s) definition. The CIMââ¬â¢s definition of marketing focuses on customersââ¬â¢ utility and organizationsââ¬â¢ profitability. Even though the AMAââ¬â¢s definition does not focus on profit motive for organizationââ¬â¢s engagement in marketing, this is trivial from the scope of corporate ventures that profit motive drives. Such a scope validates CIMââ¬â¢s definition of marketing as a strategy to profit optimization by business organization and is consistent with organizationsââ¬â¢ initiatives for efficiencies and effectiveness that can results to low production costs for higher profit margins and economies of scale advantage. CIM also identifies customer utility as a driver to marketing initiative and this is reflexive of the definition of marketing according to AMA. According to AMA, the focus of marketing is to meet customersââ¬â¢ needs, at individual an d societal levels. The CIMââ¬â¢s definition of marketing also identifies, though not directly, associated activities with marketing that AMA outlines. Anticipating and identifying customersââ¬â¢ needs, for example, involves exploration of background information into customersââ¬â¢ needs for creation of information or commodities while satisfying such needs relates to communication and transfer of utilities for customersââ¬â¢ satisfaction. CIMââ¬â¢s definition is further consistent with AMAââ¬â¢s previous definitions of marketing that that identified focus on business undertakings and development of values for
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